FAQ

We only stock high quality products that we would use ourselves.

Where possible we ship the same day if you order before lunchtime.

Where possible we answer enquiries within 24 business hours. Free shipping for orders over $200.

At checkout, we provide several different shipping options, so it depends on which option you choose.

With Toll DX Express you can normally have your item in 1-2 days. Take a look at our shipping page to see how long your order may take to arrive.

We do our best to ship every business day, however, depending on the time of receiving the order, it may not ship until the following day.

Yes, we can ship to PO Boxes or Parcel Lockers. However, please note that we can only do that through Australia Post. This can sometimes result in your order taking a little longer to arrive. Generally, courier delivery will be faster and more reliable.

Please remember that it does take a while for tracking information to be updated in the delivery system. In some cases it can take up to 24 hours before tracking information starts to show. But don't worry, you'll receive an automated email from our system when your items are sent, and you can trust that.

We accept Visa, Mastercard, American Express and Paypal.

Our website shows our current stock in real time. Each product page will have a section that says "Current Stock: 7" (for example) and this updates automatically as people place orders. If an item is out of stock, it will clearly say so on that product page.

Yes, we can order in most parts for you. We are growing our product range every day, but if the part you are looking for isn't listed yet, please contact us and we can look at ordering it in for you.

Our products are super-high quality, but we still try to keep our prices as low as possible. Given that the majority of our products are manufactured overseas we have cost pressures from exchange rate fluctuations, shipping, customs duties and more. Therefore our prices have already been reduced as low as we can get them, so generally speaking we do not have coupon codes available. If you see any sites advertising coupon codes for Gizmobusters, they are not real or authorised by us.

Unfortunately there are big penalties for providing false information on customs documents, so no we will not write an incorrect value on import/export documents, and have to state the true value.